Keolis Downer is Australia’s leading provider of multi-modal transport options. The company employs 4000 staff and operates transport services across our nation, including Melbourne, Gold Coast, Brisbane, Perth, Adelaide and regional areas1. Multi-modal transport, simply put, is the offering of all types of mobility services. That includes: bus networks, light rail, rail, ferries, bikes, private drivers and the on-demand transport option.
The company is the first bus company in Australia to achieve ISO 55001 accreditation for its Path Transit operations in Perth. And in Melbourne, Yarra Trams has recently received full certification for the ISO 55001 standard highlighting the companies’ commitment to asset management. In Perth, the entire engineering department was involved in the asset management process, which included attending meetings and workshops to fully understand what was required to bring about the accreditation2. Similarly, in Melbourne, an Asset Management Strategy (AMS) was implemented, with five key steps: Lead, Develop, Operate and Improve. As part of this process, more than 100 standards and procedures were created3.
An effective asset management strategy within multi-modal transport businesses is imperative. With so many different transport solutions, the company provides more than 250 million passenger journeys each year. And for the customer, there is rarely a preference for transport type; the customer is simply seeking a smooth transport experience. And that means the customer wants to hop on board the bus, or train, or tram and be moved, not burdened by a breakdown, or even the thought of one occurring.
Keolis Downer will be present at AMPEAK20 in Melbourne where you can hear more of their asset management approach.
Consider joining our Transport in Asset Management Special Interest Group, where you can gain access to a great network of people with shared interests as well as invitations to events and webinars.