ISO 55001:2014 – ISO 55001:2024 – Unchanged  

4.2 Understanding the needs and expectations of stakeholders
4.2

The organisation shall determine:

  • the stakeholders that are…
  • the requirements and expectations…
  • the criteria for asset management…
  • the stakeholder requirements for…
Note

This requirement is to demonstrate that an organisation has considered the identity and requirements of its stakeholders when determining the requirements for an asset management system. This requirement also provides assurance that the decision making processes implemented by an organisation take into account the requirements of stakeholders.

Stakeholders can be both internal and external to asset management and to the organisation, and could include government, shareholders, customers, community, consumers, employees, partners and suppliers.

2024 new need to determine which stakeholder requirements will be considered in the AMS

2024 new requirement to consider the impacts of assets and asset management activities on stakeholders

2024 This means the organization must decide which stakeholder needs and expectations to include in the AMS and determine any stakeholder impacts that need to be addressed

Evidence Example

The strategic asset management plan clearly identifies a process for the management of stakeholders.

A documented stakeholder analysis exists.

A document exists, signed by the general manager or chief executive officer, that specifies approved qualitative and quantitative decision making criteria.

Or similar.

ISO Artefact

Strategic Asset Management Plan

Stakeholder Analysis