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Melbourne – Achieving TOTEX Success: Integrating People, Processes and Systems in Asset Management Planning (A Strategic Approach to Public Private Partnerships)
Public–Private Partnerships (PPPs) carry inherent financial risks, particularly when fixed-price contracts fail to reflect total lifecycle costs. To manage this, PFM adopted a Total Expenditure (TOTEX) Strategic Asset Management (SAM) approach that integrates people, processes, and systems to align CAPEX and OPEX decisions for long-term value.
The two key barriers—poor data quality and limited practitioner capability—were addressed through the development of two foundational enablers: the Asset Management System (AMS) and the Asset Management Community of Practice (AMCoP). The AMS standardised tools and processes, while the AMCoP fostered collaboration, upskilling, and knowledge sharing. These enabled the creation of high-value resources such as a Lifecycle Cost and Maintenance database.
In practice, these frameworks supported accurate data capture and scenario modelling within PPP contracts, driving evidence-based decisions. The outcome was optimised lifecycle planning and risk management, demonstrating how a structured, data-driven approach can mitigate PPP risks and achieve TOTEX-aligned outcomes.
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