The Asset Management Policy for the NSW Public Sector, TPP 19-07, was introduced in October 2019. Its purpose is to drive improved asset management across the public sector. The policy sets out the core asset management practices that the NSW Government expects agencies to adopt in order to meet service delivery objectives efficiently.
The presentation will provide an overview of the policy and assess its effectiveness to date in enhancing AM capabilities. It will also highlight the common asset management challenges faced by public sector agencies in an increasingly complex environment.
Finger food provided.
Lucie Mitchell, Director – Asset Management & Resilience, Infrastructure NSW
Lucie is an experienced leader and infrastructure asset management professional with a passion for decision making that drives the best outcomes for organisations, and the communities they serve.
Lucie is a strong advocate for asset management thinking as a driver of value, and its ability to deliver the best outcomes at acceptable levels of cost and risk. Lucie seeks solutions that unlock latent capacity and value from an asset base within complex operating environments and multiple constraints. In recent years Lucie has developed expertise in disaster risk reduction and resilience in order to make the best infrastructure decisions in an environment of increasing uncertainty.
Lucie has a strong delivery focus, is highly motivated in meeting stakeholder needs through rapid distillation of requirements and the ability to present complex topics to diverse audiences. A Chartered Engineer, Lucie takes pride in decision-making that is founded on best appropriate practice and a strong evidence base. Lucie enjoys leading and developing teams and mentoring individuals to exceed their potential, always seeking innovative solutions to complex problems.
Lucie is the national lead of Women in Asset Management, an Asset Management Council Special Interest Group committed to growing women’s awareness of, and interest in, asset management, for the benefit of individuals and organisations.
Josh Milner, Associate Director – Transport, Infrastructure and Investment, NSW Treasury
Josh is an experienced public servant with strong skills in public policy, finance, and governance. As an Associate Director in NSW Treasury, Josh works closely with his Infrastructure NSW colleagues on the implementation of the Asset Management Policy for the NSW Public Sector across the NSW Government.
Presentation focuses on the Asset Information Management System at the Department of Health from its beginning to now and into the future.
Maddison’s presentation will provide an overview of how Taronga Zoo manages its diverse and aging asset portfolio in alignment with its Capital Renewal Plan. She will explore the relationship between annual maintenance budgets and long-term capital renewal needs, outlining how the capital renewal ratio is used to inform funding strategies and asset prioritisation. The presentation will also highlight specific initiatives and deliverables Maddison has introduced to strengthen maintenance strategies and improve asset performance across the Zoo. Finally, she will share some of her personal highlights and insights from working within one of Sydney’s most unique operational environments, where effective asset management plays a vital role in supporting animal welfare, visitor experience, and Taronga’s broader conservation mission.
The NSW Department of Planning Housing and Infrastructure (DPHI) has partnered with WSP to create Land iQ, a platform designed to improve infrastructure planning and empower users to make fast, informed, land-use decisions. Land iQ connects over 200 datasets to help find and analyse the over 8 million properties in NSW. Sarah will be presenting the platform, key use cases, and the lessons the team has learnt from such an ambitious undertaking.
Parks Victoria has shifted from passive to active asset management, modernising the way we manage more than 70,000 built assets across 4 million hectares across Victoria. The presentation will showcase how we transitioned to an integrated Asset Management Information System (AMIS) underpinned by strong change management practices. We will share insights from this transformation, including a case study on the Recovery Alignment to AMIS Project that improved resilience, transparency and data-driven decision making on emergency responses.
With 1 of 4 Outcomes being: Optimised infrastructure investments drive economic, environmental and social value. Key AM Strategy Recommendation’s – 1. Develop a whole of government asset management framework and 2. Implement an independent asset management assurance framework. Asset Management Policy and Assurance Goals. The presentation will include how the Strategy arrived at its recommendations, how SA Government is moving to implement them and the outcome expected.
Asset Management Supporting Maintenance and Reliability
Martin is a maintenance fitter by trade, having begun his career as a maintenance fitter and progressing to roles that saw him accountable for heavy maintenance operations in an organisation of over 600 workers. Drawing on decades of hands-on experience and leadership in maintenance environments, Martin will share real-world examples and practical insights into how asset management can and will support maintenance and reliability. His presentation will highlight the critical connection between strategic asset management and the day-to-day realities of keeping assets performing safely, efficiently, and sustainably.
More Than Maintenance: Unlocking Strategic Value in Public Infrastructure
Maintenance is often seen as a cost to be managed, but in the public works and local government context, it is a strategic lever for delivering long-term community value. Steve’s presentation explores how well-planned, data-informed maintenance and reliability practices are fundamental to achieving asset performance, managing life cycle costs, and controlling risk.
Drawing on asset management principles and real-world examples, Steve will examine how reframing maintenance as an enabler—not an expense—can improve service outcomes, justify investment, and strengthen long-term sustainability. Attendees will gain insight into how maintenance connects with broader infrastructure strategy, and how leadership, planning, and culture shape its success.
Supporting the Next Generation of Asset Management Leaders
Katherine will share her insights and experiences as an emerging practitioner in asset management, addressing key challenges currently faced by young professionals and what they seek to support their ongoing development. In this presentation, she will explore how we can encourage and support emerging professionals to ensure they are well equipped to lead the next era of asset management.
Delivering Quality Maintenance to Maximise Asset Performance
For organisations adopting whole-of-life asset management practices, asset maintenance is no longer solely focused on fixing faults, but rather on ensuring assets are maintained to prevent unscheduled downtime and perform at the required level, as outlined in the asset management plans. High-quality maintenance is essential to achieving this outcome. The application of best practices and modern technologies supports delivering the required level of quality.