The Hidden Cost of Searching for Information: Why Asset Data Matters

Australian organisations may be paying a surprisingly high price for something that happens every day: people trying to find the information they need to do their jobs.

Research reported by ABC Business in August 2026 estimated that Australian knowledge workers spend more than 75 million hours each year searching for workplace messages, with the value of that lost time modelled at approximately $4.46 billion annually. The research also found that 28% of respondents searched across multiple platforms for a message every day, 52% struggled to find a particular email at least weekly, and 21% recreated work that a colleague had already completed at least once a week.

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Pillars of Productivity – Consultation

The Productivity Commission is seeking community feedback on the five pillars of productivity, identified earlier in 2024 as:

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